People greeted by Personal Assistant in a Genesis Studio with a blue G80 outside

Genesis personal assistance

Service comes as standard

Genesis Personal Assistants are here to help make every step of your Genesis journey as easy as possible, from choosing to owning. It's all part of what makes the Genesis Difference so unique.

Welcome to Genesis 

Unique to Genesis, our Personal Assistants are here to help you in every stage of your journey, from your initial enquiry, through the ordering process, and help arrange servicing.

Choosing and buying 

Our Genesis Personal Assistants will help you choose the right model, arrange your test drive from home and then help you build and order your perfect Genesis.

Ownership Assistance 

Our Genesis Personal Assistants are still here for you after you've purchased your dream car, from finding accessories to arranging servicing.

The Korean principle of son-nim 손님 says that customers are our guests. When you talk to a Genesis Personal Assistant, when you take a test drive with our Genesis Driving Consultants, when you first sense the calmness sitting in your new Genesis, we want you to feel at ease.

Grey Genesis GV70 drives down the ramp of a multi-storey car park
A white Genesis eGV70 parks in front of a house, a smiling woman in the foreground
Man and woman in a car with a salesman next to them

Welcome to Genesis 

Genesis Personal Assistants are here to help make every step of your Genesis journey as easy as possible, from choosing to owning. It's all part of what makes the Genesis Difference so unique.

White Genesis GV70 from the side with a man at the driver's door

Choosing and buying 

Whilst it is easy to order a Genesis online, you may want to talk to someone. Whether you want to choose a car from stock or create a bespoke factory build, our Genesis Personal Assistants are there to help with questions small or large as you complete the online ordering process.

New Car Delivery 

When your car is ready, our Genesis Personal Assistants deliver your new car. They will take the time to explain the features you want to know about, so you get the very best from your new Genesis.

A woman in the foreground looks over her shoulder at a red Genesis GV70
A couple drives with a Genesis GV80 and laughs

Ownership Assistance

Our Genesis Personal Assistants aim to make owning a Genesis easy. From finding the accessories that fit your model to helping arrange servicing with collection and delivery*, one feature of the 5 Year Care Plan that is included with all new Genesis cars.