With Personal Contract Hire (PCH) you pay a monthly rental to lease your vehicle for a fixed period and mileage.
Once you’ve chosen your perfect Genesis you decide how much you want your initial rental amount to be (usually the equivalent of three or six monthly rental payments).
You then decide how long you'd like the contract to run and how many miles you plan to do over the year. These determine your monthly rental payment.
At the end of your contract you simply hand the car back (subject to fair wear and tear and mileage). With PCH here is no option to own the car at the end.
As you choose your perfect Genesis, you will be shown a comprehensive vehicle of financing options. Simply choose a Genesis from stock or configure online and you will be shown the relevant finance options.
Once you’ve chosen your perfect Genesis you decide how much you want your initial rental amount to be (usually the equivalent of three or six monthly rental payments).
You then decide how long you'd like the contract to run and how many miles you plan to do over the year. These determine your monthly rental payment.
At the end of your contract you simply hand the car back (subject to fair wear and tear and mileage). With PCH here is no option to own the car at the end.
If you need to change or end your contract, you will be required to pay the outstanding balance.
You can find out more at www.genesisfinanceuk.com.
In the first instance contact your Genesis Personal Assistant who will try to help solve the problem.
https://www.genesisfinanceuk.com/managing-my-contract/loan/satisfactory-quality-complaint-form/
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Genesis Motor UK Limited is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Product Partnerships Limited’s FCA registration number is 626349 and its address is Second Floor, Atlas House, 31 King Street, Leeds LS1 2HL.
Genesis Motor UK Limited acts as a credit broker not a lender. We can only introduce you to Hyundai Capital UK Limited T/A Genesis Finance (FRN: 581186) who may be able to offer you finance facilities for your purchase. We will only introduce you to this lender. We do not receive any commission for introducing customers to a finance provider. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk