Personal Contract Hire explained

Once you’ve chosen your perfect Genesis you decide how much you want your initial rental amount to be (usually the equivalent of three or six monthly rental payments).

You then decide how long you'd like the contract to run and how many miles you plan to do over the year. These determine your monthly rental payment.

At the end of your contract you simply hand the car back (subject to fair wear and tear and mileage). With PCH here is no option to own the car at the end.

If you need to change or end your contract, you will be required to pay the outstanding balance.

You can find out more at www.genesisfinanceuk.com.

In the first instance contact your Genesis Personal Assistant who will try to help solve the problem.

https://www.genesisfinanceuk.com/managing-my-contract/loan/satisfactory-quality-complaint-form/