Genesis 5 Year Care Plan

Three people stand next to a white Genesis Electrified GV70 with an open trunk and a dog in it

Peace of mind as standard

Genesis 5 Year care plan

5 Year Care Plan T&Cs

With Genesis you're in safe hands

The Genesis 5-Year Care Plan is about more than keeping your car in perfect order. It is about setting the standard for worry-free ownership. It is about a redefinition of expectation and miles of driving pleasure, safe in the knowledge that you are well looked after.

We come to you

The Genesis 5-Year Care Plan includes at-home collection and return up to 50km from Genesis¹. We will collect your vehicle for maintenance and return it to you afterwards, at no extra cost. Saving you the bother of bringing it in.

Courtesy car

When we collect your Genesis we will, of course, leave you with a courtesy car to drive while we look after yours.

Enhanced Roadside Assistance

Included with the 5-Year Care Plan is year-round Roadside Assistance. Whether you need a jump-start, flat tyre, an emergency tow or a locksmith, they are just a call away.

The latest updates, free

Your Genesis infotainment system keeps you more than entertained, it keeps you connected and up to date. The 5-Year Care Plan includes free multimedia and map updates so you always have the latest routes and software.

We come to you

When your Genesis is due for service, we’ll collect it and return it—whether you're at home or work, at no extra cost. Available within a 50 km radius of any Genesis Studio or Retail Partner.

A white Genesis eGV70 parks in front of a house, a smiling woman in the foreground

Servicing by experts

You enjoy the drive and let us take care of the rest. Our Genesis technicians will keep your car maintained free of charge, using genuine Genesis parts for the best performance. For up to 5 years or 50,000 miles, your service schedule and inspections are covered (excluding wear and tear and additives). See owner's manual for details.

Complimentary Connected Services app

With the Genesis Connected Services app you can access smart navigation features and safety system and vehicle reports. You can even control some functions (like air conditioning and pre-warming) directly from your smartphone.

Navigation software
OTA software updates

The world is constantly moving. Ensure you have the latest routes, points of interest and real-time data with complimentary updates to your navigation maps.

Interior of a car with a person at the wheel

The latest versions will be wirelessly transmitted to your Genesis and safely installed by software with Over-the-Air (OTA) updates. No need for you to set a reminder.²

Genesis eGV70 interior details dashboard

Genesis GV70 Burgundy from the side on a road in front of some Mountains

Help is always there

24/7 Genesis Assistance

The Genesis Care Plan includes five years' assistance. For immediate help, call the number below; open everyday throughout Europe.

Call +49 (0)800 7244190³

Genesis GV60 on a road between the sea and a mountain face

Roadside assistance

For peace of mind, all new Genesis cars come with five years' roadside assistance. Should you need help, simply call and we will get you on your way as soon as possible.

Call +49 (0)800 7244190³

Discover more about the Genesis promise of service

Genesis Warranty

Connected Services

Contact Genesis

Illustrations show optional equipment that may be subject to surcharge. The technical features and trims of the vehicles described or depicted throughout our website are examples only. They may not be standard or available for all engine styles, may vary in specific countries and are subject to change at any time.
1
Check with your nearest Genesis Studio or Retail Partner.
2
Service currently not available for the G70.
3
Additional charges may apply when calling from a mobile network or from abroad.