Customer Service

Always there for you

Should you need to contact us for any reason, we are here and ready to assist.
Customer advisor sitting at a table with a man and a woman

Customer Service

Phone: 0800 7244161¹

Business hours: 

Monday – Saturday 
09:00 – 18:00²

Contact
A blue Genesis GV80 driving on the road in front of a city skyline - side view

Roadside Assistance

Should you need technical support with your Genesis on the road, our Roadside Assistance is available around the clock to take your call.

Simply contact:

+49 800 7244190¹

  • 1

    Additional charges may apply when calling from a mobile network or from abroad.

  • 2

    Not available on Sundays and holidays.